Avoid the pitfalls of poorly implemented process improvement and achieve effective results through the use of an Engineering Process Group (EPG) (or SEPG** for Software organizations).
An EPG is an internal group of engineers and managers established to help the organization improve.
This audio file contains a discussion of the most important roles EPGs play and how they accomplish meaningful process improvement within an organization.
This audio was originally created for software engineers. The techniques apply to any EPG.
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