GoghGo in partnership with itSM Solutions® LLC is proud to offer its membership access to the complete ITIL V3 Online training and certification portfolio. By entering coupon code GOGHGO_ITSM members will receive a 20% discount off their purchase.
itSM Solutions online training programs use a unique self-study format that delivers the value of the classroom experience without the hassles (scheduling etc.) and expense (instructor, travel etc.) of the classroom venue. This next-generation online training solution delivers the knowledge to prepare for the exams, and through its online support group, My ITSM Mentoring Community™, the practical guidance on how to apply that knowledge in a real-world testing and implementation environment.
Accredited by CSME, our Online Training Programs Include:
| ITIL V3 Certification | Prerequisite | Length of Class | # of Exam Questions | Exam Time | Passing | ITIL Credits | PDU Credits |
|---|---|---|---|---|---|---|---|
| ITIL V3 Orientation | None | 4 hours | N/A | N/A | N/A | N/A | 3 |
| ITIL V3 Foundation | None | 18 hours | 40 | 60 minutes | 65 | 2 | 18 |
| ITIL V3 Foundation Bridge | V2 Certificate | 9.5 hours | 20 | 60 minutes | 65 | 0.5 | 9 |
| ITIL V3 Lifecycle - Strategy | V3 Foundation | 21 hours | 8 | 90 minutes | 70 | 3 | 22 |
| ITIL V3 Lifecycle - Design | V3 Foundation | 21 hours | 8 | 90 minutes | 70 | 3 | 22 |
| ITIL V3 Lifecycle - Transition | V3 Foundation | 21 hours | 8 | 90 minutes | 70 | 3 | 22 |
| ITIL V3 Lifecycle - Operation | V3 Foundation | 21 hours | 8 | 90 minutes | 70 | 3 | 22 |
| ITIL V3 Lifecycle - CSI | V3 Foundation | 21 hours | 8 | 90 minutes | 70 | 3 | 22 |
| ITIL V3 Capability - OSA | V3 Foundation | 30 hours | 8 | 90 minutes | 70 | 4 | 38 |
| ITIL V3 Capability - RCV | V3 Foundation | 30 hours | 8 | 90 minutes | 70 | 4 | 38 |
| ITIL V3 Capability - PPO | V3 Foundation | 30 hours | 8 | 90 minutes | 70 | 4 | 38 |
| ITIL V3 Capability - SOA | V3 Foundation | 30 hours | 8 | 90 minutes | 70 | 4 | 38 |
| ITIL V3 Expert - Managing Across the Lifecycle | 17 ITIL Credits | 30 hours | 8 | 90 minutes | 70 | 4 | 38 |
| ITIL V3 Expert - Service Manager Bridge | V2 Service Mgr. | 28 hours | 20 | 90 minutes | 70 | 4 | 38 |
Each accredited online class includes:
Online Pre-Recorded Video Lectures - Enables students to control their own training schedule and to select the venue (home, office or training center) that works best for them. Click here for a demo of our online courses.
Online Student Courseware - Enables students to review the courseware online and/or print out one local copy that they can add to their ITSM professional development library.
Online Exam Services - Our flexible proctoring solutions enable students to take exams direct from their PC using a web cam or through the use of an accredited personal proctor. Click for Test Taker Preparation Manual
Online Mentoring Services - Through our online support group, My ITSM Mentoring Community™, students can connect with ITIL Expert Mentors (and other students) to receive the assistance they may need when preparing for the exam and the ongoing practical guidance they will need when applying ITSM best practices in their real world environment.
Multiple Packaging & Subscription Options - Enables students to pick the package and subscription that works best for them. Programs include:
PDU Credits - Enables students to receive PDU credits that can be applied to maintaining their PMI/PMP status.
See Plans and Pricing Free Membership, sign up in 60 seconds.