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Customer Focus Six Sigma Green Belt Certification Training
- Presenter:
- Shelia M. Harden - Click to view profile
- Provider:
- Shelia Harden - Click to view profile
- Duration:
- 5 Days
- Description:
- Six Sigma methodology is an enabler for achieving world-class quality and it establishes the foundation for continuous improvements to meet the highest level of customer satisfaction. Many of the tools (SIPOC, Gage r&r, process maps, DOE's, FMEA's) you are currently using from the Alcoa quality & ABS tool bag. In the 6 sigma GB training, you will learn how to apply these tools in a 5-phase, project-focused method called DMAIC ---- Define, Measure, Analyze, Improve, and Control ---- for improving measurable business objectives.
Who Should Attend Six Sigma Training?
Six Sigma methodology can be applied for both Transaction (administrative process) and Technical (Design/Tooling/Equipment) project improvements. The selected candidate is required to come to class with a well defined project to work on during the training course. Generally, the project should be selected from a list of business transactional (i.e.…meeting start times, material balance out process) or technical (bent wire, high scrap cost, etc) issues facing your department or business unit. During the training, the project will be used to apply the learning's during several 10 - 30 minute exercises
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